Presuni

IT Services

We don't take a one-size fits all approach to our clients' service requirements. We offer a unique IT support experience personalised to our clients.

IT Security

We take our client's IT security very seriously. When we take on a new customer, a large part of their onboarding is dedicated to securing their IT systems from external threats.

IT Continuity

IT sits at the heart of every business. So when your IT fails it impacts on how well your business is able to function and having a business continuity plan in place is crucial for your business.

Why Presuni

Presuni is an information technology company established since 2006.Leading IT Services provider and Cloud solutions for businesses across globe.

For us success is not about how much money we make but more about how we can make our clients more profitable using technology.It is about seeing things from your point of view - how IT impacts your business. This allows us to ensure that the services we provide are very much aligned to how you work and to your goals and aspirations.Our clients are key stakeholders in our business. Our relationship with every client is governed by the 4P Promise - a principle we employ to ensure we are always able to provide the best possible service.

SLA vs XLA

You may already know what an SLA is, especially if you are used to the outsourced IT Support model. SLA stands for Service Level Agreement and it has traditionally been the way IT companies measure their performance.We still use the SLA model as standard, however since 2016, Presuni has adopted the XLA model as well for measuring performance. XLA stands for eXperience Level Agreement, and it is more to do with how the delivery of IT services impacts end users. The SLA model is more about technical performance. System availability, response and fix times. Whilst these measures are important, it does not actively consider the most important measure of all - at least in our opinion, and that is end user experience.

Our Partnerships

Long standing partnerships with leading technology companies such as Microsoft, Cisco and VMware mean we can deliver the very best solutions on the market.

Services

Presuni provides expert IT support across globe. Our focus is on providing our clients with a unique IT support experience bespoke to them. We strive to become an "extension of your team" providing IT services that will make your organisation more effective.Our goal is to ensure that there is little to no disruption caused to your business as a result of IT issues and if any problems do arise, we always endeavor to get them resolved as quickly as possible. We will even tackle your IT problems before you are aware of them.

Outsource Your IT

IT systems have become such an essential part of work that when they fail, it can cause serious disruption to business. If you are looking for a company to ease your IT worries, you have come to the right place. At Presuni we deliver highly efficient and reliable IT services for businesses in Birmingham and throughout the Midlands.Select from the options below to see how we can help

Start IT Right

Recently started or about to launch a new business? Been trading for less than 12 months? Have less than 5 users? Then our Start IT Right support package may be perfect for you.Having worked with small businesses for over 10 years we know how hard it is to get a new business up and running. The last thing you want to do is worry about your IT. This is why we created Start IT Right, a support package for start-ups, to ensure they have the right IT systems in place.From just 199* per month you get:

Network Infrastructure Design

Presumi specialises in network infrastructure design and implementation. We provide a professional and cost-effective service to clients across a broad spectrum of industry sectors.

Network Security

As businesses become more dependent on their IT, it is essential that proper safeguards are in place to tackle typical threats such as viruses, worms, trojan horses, spyware, zero-day attacks, and many more.

Disaster Recovery

Preparation for the continuation or recovery of systems needs to be taken very seriously. This involves a significant investment of time and money with the aim of ensuring minimal losses in the event of a disruptive event.

Cloud - Work Anywhere

Access your business files and applications wherever you are with Cloud Technology.We can install and provide ongoing support for Office 365, Hosted Server and Hosted Desktops. Select from the options below to find out more.

VOIP

We recommend the 3CX VOIP system as it is a robust and cost effective advanced VOIP solution.You can choose to have 3CX on-premises or hosted in the cloud depending on your business requirements. We will plan, design, supply, configure the new system as well as provide ongoing phone support.

Low Energy Computing

Working with our partner ELE, Presuni can now provide our clients with high performance, low energy computing.

Managed Printing

Installing and maintaining a fleet of printers can be a time-consuming task so why not let Presuni manage this for you? We will reduce the cost and complexity of managing your printers for a low monthly fee.